Shipping Policy and Turnaround Times
Turnaround Times
Items will ship upon completion. Ready-to-Ship listings will ship within 2-3 business days. Typical turnaround time for custom orders is 4-6 weeks but varies upon the item. For any questions, please contact me at pineapple.street.shop@gmail.com
Shipping Times
Please refer to our turnaround time for new orders. Orders will be shipped within our current turnaround time estimates.
*Due to Covid-19, some areas are experiencing longer than normal shipping times.
International Packages
Customers are responsible for all customs fees and taxes. Packages returned due to non-payment of fees will not be refunded.
Packages En-Route
Upon order fulfillment, you will receive a USPS tracking number to follow your order's progress in transit.
Once your order has been shipped, Pineapple Street Shop is no longer responsible for the handling and arrival of your package. If your insured package is lost or arrived with visible damage to the packaging, take pictures and contact us via pineapple.street.shop@gmail.com